Privacy Policy

We know that you are concerned with how your personal information is dealt with. This privacy statement sets out our current policies and demonstrates our commitment to your privacy.

Log files

Like virtually all web sites, www.odyssey.co.in ("Odyssey") makes use of log files. The information inside the log files includes internet protocol, IP addresses, type of browser, Internet Service Provider ( ISP ), date/time stamp, referring/exit pages, and number of clicks to analyze trends, administer the site, track users movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable.

We do collect and store personal data in our server logs for the limited and legitimate purpose of detecting and preventing fraud and unauthorized system access, and ensuring the security of our systems.

Public Areas

When using the public portion of the site you are not required to provide us with any personal information if you do not wish to do so and we do not monitor or collect any personally identifiable information from you on your use of the public portions of the site other than the logfiles mentioned before.

Personal Information

Only in the "Contact Us" page do we collect personal information from you such as name and email address or any other information you opt to provide in the message field.

Who is collecting the data?

Our servers are hosted by Amazon in the USA. We do collect the data either directly (log files and Contact Us page) or through the use of Google Tag Manager and Google Analytics.

What data is being collected?

automatically by the server

  • IP addresss
  • Web browser type and version
  • Operating system
  • A list of URLs starting with a referring site, your activity on this Website, and the site you exit to

only if supplied on our contact page

  • Name
  • Email address

in each case in accordance with this privacy policy.

What is the legal basis for processing the data?

There are several aspects which form the legal basis for us to process personal data:

  • Consent – the data subject, i.e. you, whom the personal data is about has consented to the processing.
  • Contractual – processing is necessary for the performance of a contract with the data subject or to take steps to enter into a contract
  • Legal obligation – once you have made a booking processing is necessary for compliance with a legal obligation.
  • Vital interests – processing is necessary to protect the vital interests of the data subject or another person. This would be in the case of contact details in case of emergency. However it also covers system logs to prevent intrusion detection.
  • Legitimate interests – processing is necessary for purposes of legitimate interests pursued by the business or a third party, except where such interests are overridden by the interests, rights or freedoms of the data subject. If we book your travels we feel we have this legitimate interest.

Odyssey Tours is the "data controller"

A 'data controller' means the legal person which, alone or jointly with others, determines the purposes and means of the processing of personal data.

Will the data be shared with any third parties?

We will only share your personal data for so called ‘Systematic’ data sharing: routine sharing of data between us and our suppliers (such as hotels, guides, airlines, trains and other transporters) for the explicit purpose of booking your holiday. We share anonymised data with Google for analytical purposes.

How will the information be used?

Systematic data will be shared on a need to know basis with our suppliers (such as hotels, guides, airlines, trains and other transporters) for the explicit purpose of booking your holiday. We share anonymised data with Google for analytical purposes.

How long will the data be stored for?

We will retain any data you submitted for 6 months except personal data that leads to a booking. Data directly related to a booking will be kept for 8 years as per the legal requirement to maintain accounting records by the Government of India.

What rights do you have?

You have the right to be confident that we handle your personal information responsibly and in line with good practice.

If you have a concern about the way we handle your information; should we:

  • not keep your information secure
  • hold inaccurate information about you
  • have disclosed information about you
  • keep information about you for longer than is necessary or
  • have collected information for one reason and is using it for something else

We will take your concern seriously and work with you to try to resolve it.

How can the data subject raise a complaint?

Should you wish to raise a complaint, please contact us by email on admin@odyssey.co.in

Term & Conditions

All content on the site is owned by Odyssey Tours & Travels Pvt Ltd registered in India ('Odyssey Tours') or licensed to us by our registered users and other licensees. Below are the Terms and Conditions for use of www.odyssey.co.in. Please read these carefully. If you need to contact us regarding any aspect of the following terms of use of our website, please contact us by email at admin@odyssey.co.in.

By accessing the content of www.odyssey.co.in ( hereafter referred to as website ) you agree to the terms and conditions set out herein and also accept our Privacy Policy. If you do not agree to any of the terms and conditions you should not continue to use the Website and leave immediately.

You agree that you shall not use the website for any illegal purposes, and that you will respect all applicable laws and regulations.

You agree not to use the website in a way that may impair the performance, corrupt or manipulate the content or information available on the website or reduce the overall functionality of the website.

You agree not to compromise the security of the website or attempt to gain access to secured areas of the website or attempt to access any sensitive information you may believe exist on the website or server where it is hosted.

You agree to be fully responsible for any claim, expense, losses, liability, costs including legal fees incurred by us arising from any infringement of the terms and conditions in this agreement and to which you will have agreed if you continue to use the website.

The reproduction, distribution in any method whether online or offline is strictly prohibited. The work on the website and the images, logos, text and other such information is the property of Odyssey ( unless otherwise stated ).

Our trade marks, including the Traveller's Palm trade marks, may not be used in any way or for any purpose without our permission.

Disclaimer

Though we strive to be completely accurate in the information that is presented on our site, and attempt to keep it as up to date as possible, in some cases, some of the information you find on the website may be slightly outdated.

Odyssey reserves the right to make any modifications or corrections to the information you find on the website at any time without notice.

Change to the Terms and Conditions of Use

We reserve the right to make changes and to revise the above mentioned Terms and Conditions of use.

Last Revised: 22-05-2018